Privacy Policy
Effective Date: September 29, 2025
At Meritwise, operated by Meritwise Enterprises Limited (“Meritwise,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.
1. Information We Collect
- Account Information: Name, email, and password when you register.
- Profile Information: Details you choose to provide, such as job info, next of kin, or bank details.
- Usage Data: Logs of trades, deposits, withdrawals, and notes you record.
- Technical Data: Device information, IP address, and browser type.
- Payment Data: Processed by trusted providers (Paystack, Coinbase Commerce). We do not store your payment card or crypto details.
2. How We Use Your Information
- To provide and improve our trading journal services.
- To personalize your experience with analytics and insights.
- To process subscriptions and payments securely.
- To communicate important updates and notifications.
- To comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Trusted service providers for hosting, analytics, and payment processing.
- Legal authorities when required by law or to protect against fraud and misuse.
4. Data Security
We use industry-standard security measures, including encryption and secure access controls, to protect your data. However, no online service can guarantee complete security.
5. Data Retention
We retain your data for as long as your account is active. If you delete your account, we may keep limited records for compliance and security purposes.
6. Your Rights
You may:
- Access and update your personal data via your profile.
- Request deletion of your account and associated data.
- Withdraw consent for communications at any time.
7. Cookies & Tracking
Our platform may use cookies to improve functionality and user experience. You can manage cookies in your browser settings.
8. Children’s Privacy
Our services are not directed to anyone under 18. We do not knowingly collect information from children.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Continued use of the platform indicates acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Email: hello@meritwise.app Company: Meritwise Enterprises Limited